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Privacy Policy

Meta Materials Circular Markets Private Limited (“MMCM”, “we”, “our”, “us”) is committed to protecting your privacy. MMCM manages a diverse range of digital platforms and services across multiple business verticals. AutoLoop operates as a specialized business vertical, offering its solutions through the website https://theautoloop.ai/  (“Website”). Autoloop is a cloud-based platform designed specifically to simplify and streamline the daily operations of Registered Vehicle Scrapping Facility (“RVSFs”). It provides an end-to-end management solution that supports every aspect of an RVSF’s workflow, including workshop operations management, warehouse management, inventory management, compliance platform, AutoLoop helps RVSFs operate smoothly, save time, and improve productivity at every step of the scrapping process. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you access or use the Website and related services (collectively, the “Services”). By using the Services, you agree to the terms of this Privacy Policy.

Information Collection and Use

We respect your privacy and only collect personal information that you voluntarily provide, such as your name, contact details, vehicle information, or inquiries you submit. We collect and process information specifically related to End-of-Life Vehicles (ELVs), including:
  • Vehicle Information, such as model, registration, and condition;
  • ELV Owner Information, such as name, contact details, and proof of ownership;
  • Parts and Components Details;
  • Sales and Transaction Records, including buyer details and sales history;
  • Inventory Data;
  • Any other information uploaded or entered by you or you authorized users while using the Services
This information is used for specific purposes, including:
  • Vehicle searches and inquiries
  • Managing inventory and parts associated with ELVs
  • CD searches and inquires
  • Processing contact forms and customer support
  • For sales, compliance, and operational management purposes
  • Improving and maintaining the Services
We will not use your personal information for any other purposes without your explicit consent, unless required or permitted under applicable law.

Sensitive Personal Data

Certain information such as your financial information, password, and official identifiers may qualify as sensitive personal data under applicable laws. We may collect such information where necessary for providing the Services and/or for legal and compliance requirements. We implement robust security measures to protect your sensitive information.

Automatic Information Collection

Information about your device, browser, and usage of the Website may be automatically collected. This may include, without limitation: IP address, browser type, domain names, access times, pages viewed, device identifiers, and referring website addresses. This information is used for the operating the Services, to maintain the service quality, and to provide general statistics regarding the use of the company’s website. Please note that this information is collected anonymously and does not personally identify you. We may combine this data with other anonymous data to create aggregate statistics about our website usage.

Data Sharing and Consent

We will not share your personal information with third parties except when it is necessary for providing Services over the Website, or for fulfilling the intended purpose for which such information is provided by the User, in which case the User’s consent is implied. For any sharing beyond these purposes, we will seek explicit consent from the User. You have the right to withdraw your consent at any time.
We may, at our discretion employ, contract, or include Third Parties external to itself for strategic, tactical and operational purposes. Such sharing of Information is governed by contractual agreements that are in compliance with applicable regulatory jurisdiction, our Privacy Policy and any other appropriate confidentiality and security measures.
We may also share information:
  • With our group companies, affiliates, and internal verticals on a need-to-know basis for service delivery, customer support, audit, compliance, fraud prevention, analytics, and security; and
  • With government agencies, administrative bodies, authorised law enforcement agencies, courts, regulators, or other governmental authorities where required under applicable law, or pursuant to valid legal process.
We reserve the right to disclose your personal information to comply with legal obligations, defend against legal claims, or protect our rights or others. We may also anonymize your personal information for research or statistical purposes. We may anonymize or aggregate your personal information for research, analytics, or statistical purposes.

Cookie Policy

Cookies are small text files that are stored on your device when you visit a website. They help us recognize you when you return to our website and remember your preferences. We may use cookies and similar tracking technologies to enhance your user experience and provide personalized features. By continuing to use our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

Governing Law and Jurisdiction

This website is governed by the laws of India. If you access our website from outside of India, you do so at your own risk and are responsible for complying with applicable local laws. Any legal disputes arising from your use of our website will be subject to the exclusive jurisdiction of the courts of India.

Personal Account

If you register and use an online account on our sites, you are solely responsible for maintaining the confidentially of your account and password and for restricting access to your computer. You also agree to accept responsibility for all activities that occur under your account or password.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to provide the Services, and/or as required by law. Once your account is deleted or closed, we will retain your information in accordance with our record retention policies, which comply with legal and regulatory requirements.
Since MMCM operates across multiple verticals and service lines, we may retain certain data to maintain unified records, prevent fraud, support audits, comply with regulatory requirements, and enforce our legal rights, even after your account is closed, where permitted by law. We will delete your personal information when it is no longer needed or upon your request.

Data Security

We take the security of your data seriously. We utilize a variety of commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, passwords, and physical security controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. Like all internet platforms, there is a risk that unauthorized third parties may unlawfully intercept or access transmissions. We are also not responsible for the security practices of third-party websites you may access through our platform.

Your Rights

Depending on where you live and applicable laws, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by directly contacting us.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or enrolment that you have made.

You may exercise any of these rights by contacting us using the contact details provided below

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Please note that withdrawing consent may limit our ability to provide certain services. We shall have a right to not render services for want of such personal information of Users

Advertising and Marketing Practices

We may engage third-party advertising companies to serve advertisements on our Website. These companies may utilise information regarding your visits to our and other websites/apps excluding personal details such as your Name, Address, Email address, and Photo to deliver advertisements tailored to your interests in goods and services.

Third-Party Services/ Third-Party Links

We engage other companies to perform certain functions and/or services for our customers. Examples may include processing payments. The user’s contact and financial information may either be collected by or shared with such third parties as necessary, and in some cases, the information may be retained or used by such third parties. Our website may include links to third-party websites that are not operated or controlled by us. These links are provided solely for your convenience. Please note that we do not endorse or take responsibility for the content, policies, or practices of these external sites. Please be aware that the privacy policies of these third-party websites may differ from ours. We encourage you to review the privacy policies of any linked websites before providing your personal information. We are not responsible for the content or practices of these third-party websites.

Severability

Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under Applicable Laws. However, in the event any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy.

Children Information

MMCM does not knowingly collect any personally identifiable information from children under the age of eighteen (18). Our website is not intended for minors.

Contacting Us

If you have any questions about our privacy practices, wish to access or correct your personal information, or want to request the deletion of your data, please contact our grievance officer with a thorough description, and we shall endeavor to resolve it. We are committed to maintaining the accuracy of your information and will make reasonable efforts to respond to your requests in a timely manner. Please note that our privacy policy may be updated from time to time. We encourage you to review this policy periodically for any changes. Unless stated otherwise, current Privacy Policy applies to all information that we have about you and your account.

Grievance Officer

Please find below the details of the grievance officer:
Name: Mr. Sriram Iyengar
Designation:Grievance officer
Email: info@mmcm.in